Over the past year, UFA's front-line team members have faced unprecedented challenges and we have seen front-line teams perform in the face of adversity, like never before. Through every new COVID-19 protocol, and with every new restriction, our team remained dedicated to serving you, our members and customers, providing the essential products and services you require at a critical time for your operations. Our teams worked tirelessly to ensure that your operations could continue running.
Now, in recognition of the strong performance of our front-line team members, at both our Farm and Ranch Supply stores and Petroleum locations, we are pleased to announce that these team members have received a one-time bonus this pay period. This is in addition to the permanent increases in pay to front-line Farm & Ranch Supply store employees, which took effect April 1.
"Recognizing that our front-line teams have been on an incredible journey over the last few months, we wanted to reward performance, as well as show our appreciation with this special one-time bonus for front-line team members," says Chief Operating Officer, Glenn Bingley. "At UFA, we know that people are our greatest resource and we hope that this gesture demonstrates how grateful we are for their performance, dedication and loyalty."
On November 24, 2020, the Alberta government announced new restrictions which include limiting occupancy at all indoor locations to 25 per cent and mandatory masking in Calgary and Edmonton indoor workplaces. UFA Farm & Ranch Supply stores and Petroleum Agencies continue to remain open adhering to the new guidelines, and front-line workers continue to serve members and customers.
"Over this past year, UFA's front-line team members have faced unprecedented challenges as a result of COVID-19, and during this time, the strength of our co-operative was truly demonstrated," says Bingley. "Our front-line teams remained dedicated to serving our members and customers, providing the essential products and services they required at a critical time for their operations, and most importantly keeping everyone safe while doing so."
"We want to assure our members and customers that UFA recognizes the important role they play in Canada's agricultural and energy sectors," says Scott Bolton, President and CEO. "We are committed to maintaining safe, reliable operations to ensure members are able to access the products and services they require. We are grateful to them for their trust in us, and to our dedicated front-line teammates who work incredibly hard to serve them, each and every day. In uncertain times like these, we must, once again, come together to serve members and customers. We've done it before, and we can do it again," says Bolton.
In a continued effort to provide the best possible service from locations that remain safe and reliable, UFA has implemented several measures and options for customers to get what they need, conveniently and safely. Visit coop.UFA.com to find out more.
As we continue to navigate through the global outbreak of COVID-19 together, we value your patience and understanding. News of the coronavirus and the resulting government regulations evolve rapidly, as we have seen in recent weeks, but we are working hard to adjust our business in your best interests. Every action we take is to ensure that our team is able to continue to serve you effectively, efficiently and empathetically.
UFA's response to the outbreak of COVID-19 is to continue to provide a safe environment where members and customers have access to the products and services you need to get the job done, safely.
See news release here.
