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THE UFA store (“UFAshop”) IS OWNED AND OPERATED BY UNITED FARMERS OF ALBERTA CO-OPERATIVE LIMITED (“UFA”) and can currently be accessed through www.UFA.com and by logging into your myUFA account.
You may not interfere with the security of, or otherwise abuse the UFAshop or any apps, websites, system resources, services or networks connected to or accessible through the UFAshop. You may only use the UFAshop (or any of its related services) for lawful purposes.
Permission to use the UFAshop
To access many of the features of the UFAshop (including, many of its related services), you will be required to have a user account. Guests may access UFAshop, but may not have full access to many features that may be exclusive to account holders.
To open a user account you must complete the registration process within the UFAshop by providing complete and accurate information as requested. You are responsible for keeping your user account details current.
You may be permitted to authorize other individuals (“Authorized Representatives”) to use the UFAshop as part of your user account (a “Master Account”). The “Master Account” is the only account authorized to make any changes and you shall be solely liable for any and all activity through the Master Account. Each Authorized User may use the Master Account. To qualify to register as a Master Account, Authorized Representatives must be enrolled by the individual who holds the Master Account. Master Accounts may be “disbanded” by the Master Account holder, (meaning that all Authorized Representative(s) cease to have access to the Master Account), and/or the Master Account holder may remove any one or more Authorized Representatives from the Master Account from time to time. You are responsible for managing your user account, including the issuance and revocation of your Authorized Representative’s authorization and account credentials. You are responsible for the acts and omissions of your Authorized Representatives. Should you or your Authorized Representatives access or use any credit granted by UFA to you, use of such UFA credit shall be subject to the terms and conditions of your “UFA Credit on Account Agreement” and all associated documents, as amended or replaced.
You agree that you are entirely responsible for maintaining the confidentiality of your usernames and passwords and that UFA and its partners, affiliates, officers, directors, employees, consultants, agents, and representatives will not be held responsible for any loss or liability related to any lost, stolen or otherwise misappropriated username or password.
Neither you nor your Authorized Representatives may use the account, username, or password of anyone else at any time, unless you are authorized to do so in writing by UFA.
You acknowledge and agree that you shall be responsible for each and every access, use or employment of the UFAshop (and any of its related services) that occurs in conjunction with your passwords and user identifications, and that UFA is authorized to accept the user identifications and passwords as conclusive evidence that you have accessed, utilized, or otherwise employed the UFAshop (or any of its related services).
You agree to notify UFA immediately of any unauthorized use, theft, or misappropriation of your account, usernames, or passwords and follow the instructions that we give you. UFA shall not be liable for any loss that you incur as a result of someone else using your usernames or passwords, either with or without your knowledge.
You may request deactivation of your user account at any time, for any reason, by contacting UFA Customer Support at 1-877-258-4500 or via email at Customer.Support@ufa.com. You remain responsible for any transactions that have occurred (including, items that you have ordered) prior to your account being deactivated. Deactivation of your account may result in one or more of your current orders being cancelled.
Warranty & Return Policy
The UFA shop return policy can be found at coop.ufa.com/return-policy.
The UFAshop accepts the following forms of payment (Mastercard and Visa). UFA reserves the right to change, from time to time, the payment options which may be available through the UFAshop. UFA further reserves the right to disable any payment options already available through the UFAshop, at any time and for any reason.
When paying with one of the payment options, you are subject to the terms and conditions of use associated with such payment option, including your specific cardholder or financial institution agreement.
Use of UFA Credit Account
When creating your user account for the UFAshop, you will be given an opportunity to input information for your UFA credit account into the UFAshop. Activation of this feature on the UFAshop constitutes your authorization to access, interact with and use your UFA credit account using the UFAshop.
Contests, Games and Promotions
From time to time, you may be offered access to various contests, games and promotions provided by UFA and/or other third parties through the UFAshop. Additional terms and conditions may apply to your participation in such contests, games and promotions. Any such terms and conditions will be made available to you at the time you activate or enroll in such contests, games and promotions. Your participation in any contests, games or promotions provided by the UFAshop constitutes your acceptance of these additional terms and conditions.
UFA may make available (through the UFAshop) links through in-app advertisements or otherwise enable you to access third-party contests, games and promotions, apps, sites, or software. Please note that, while using such contests, games and promotions, apps, sites, or software, you are using contests, games and promotions, apps, sites, or software developed and administered by third parties not affiliated with or controlled by UFA. UFA is not responsible for the actions of such third parties, the content of their contests, games and promotions, apps, sites, or software, the use of information you provide to them, or any products or services they may offer. The UFAshop's link to those sites does not constitute UFA's sponsorship of, or affiliation with, such third parties. Your use of or correspondence with, or participation in contests, games and promotions, apps, sites, or software of such third parties and any terms, conditions, warranties, or representations associated with such dealings or promotions, are solely between you and such third parties.
Electronic Communications – News, Offers and Information
We may send you, via email, text message, standard mail, or other forms of digital and non-digital communications, from time to time, special offers, news and information relating to UFA generally, the UFAshop or myUFA. You will have the option to opt-in to receiving such communications when you register to use the UFAshop and to manage your preferences in respect of such communications with the UFAshop.
Our systems may collect information related to your use of the UFAshop, including your geographic location and exact positioning, your MAC address, the operating system of your device, the type of device you use, your device's unique ID, the IP address of your device, the type of mobile Internet browsers you use, session start and stop times, your time zone, your network status, your International Mobile Equipment Identity, information about the way you use the UFAshop, and any other information tied directly or indirectly to your device. We use this information to operate the UFAshop (and its related services), monitor our system performance, detect and prevent fraud (e.g., using stolen credit card or gift cards), provide targeted marketing offers to the user based on their location and the other attributes, to enable us to operate and manage our systems and services and to better understand our customers so that we can work to continually upgrade our systems and services.
You acknowledge and agree that access to and use of the UFAshop (and any of its related services) requires internet connectivity. Information stored in the UFAshop is stored in Canada but may be accessible in other jurisdictions depending on where you log into the UFAshop.
You are solely responsible for the content of any communications by you through the UFAshop (or any of its related services).
You shall not, directly or indirectly, send, submit, post, receive or otherwise facilitate, or in any way use, or permit to be used, the UFAshop (or any of its related services), to send, submit, post, receive or otherwise facilitate the transmission of any materials that are abusive, obscene, profane, sexually explicit, threatening, or materials containing blatant expressions of bigotry, racism or hate. You shall comply with all applicable laws (including, but not limited to export/import laws and laws relating to privacy, obscenity, copyright, trademark, confidential information, trade secret, libel, slander or defamation). Although UFA is not responsible for any such communications or materials, we may delete any such communications or materials of which we become aware, at any time without notice to you. You acknowledge and agree that you shall be responsible and liable for all uses made by you of the UFAshop (or any of its related services).
In addition, you agree that you will not (i) remove or alter any copyright, trademark, brand elements or other proprietary notices; (ii) reproduce, modify, prepare derivative works based upon, distribute, license, lease, sell, resell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the UFAshop, except as expressly permitted by UFA; (iii) link to, mirror or frame any portion of the UFAshop; (iv) cause or launch any programs or scripts for the purpose of scraping, indexing, surveying, or otherwise data mining any portion of the UFAshop, or unduly burdening or hindering the operation and/or functionality of any aspect of the UFAshop.
UFA does not condone or allow spam. You agree that you will not use the UFAshop (or any of its related services) to send unsolicited commercial or other e-mail.
The UFAshop, (including its organization and presentation and UFA Materials) is the property of UFA and its licensors and may be protected by intellectual property laws including laws relating to patents, copyrights, trade-marks, trade-names, internet domain names and other similar rights.
When you load or create materials (including files, text, video, audio and images contained in or generated by such materials and accompanying data) on the UFAshop (“User Materials”) you are granting UFA, its affiliates, partners, officers, directors, employees, consultants, agents, and representatives a license to use your User Materials in connection with the operation of the UFAshop (or any of its related services) and the UFA businesses. By loading or creating User Materials on the UFAshop, you warrant and represent that you own the rights to the User Materials or are otherwise authorized to load or create such User Materials and that such User Materials do not violate any applicable laws. You agree that the burden of proving that any User Materials do not violate any laws or third-party rights rests solely with you.
You are solely responsible for your User Materials. You are solely responsible for making and keeping backup copies of your User Materials and for applying the appropriate level of access rights to same. UFA shall not be responsible or liable for the deletion or accuracy of any User Materials.
Currency of Information available in UFAshop
UFA may make information, UFA Materials or related resources available to you through the UFAshop. UFA may update such information, UFA Materials and related resources periodically. Technical difficulties or transmission problems could produce inaccurate or incomplete copies of information contained on the UFAshop. Accordingly, UFA cannot guarantee or accept any responsibility or liability for the accuracy, currency or completeness of the information, UFA Materials or related resources on the UFAshop. UFA may revise, supplement or delete information, UFA Materials and/or the resources contained in the UFAshop and reserves the right to make such changes without prior notification to past, current or prospective users.
Malware, viruses or other destructive programs may be inadvertently downloaded from the UFAshop. UFA shall not be responsible or liable for any software, malware, computer viruses or other destructive, harmful or disruptive files or programs that may infect or otherwise impact your use of your device or other property on account of your access to or use of the UFAshop or any of the UFA Materials or User Materials (collectively, “Materials”). UFA recommends that you install appropriate security, anti-virus or other protective software.
UFA is not liable for your information stored or recorded by any device or any network, whether public or private, that you may use to access the UFAshop.
Provided “As Is”
THE UFASHOP, ITS RELATED SERVICES AND THE MATERIALS ARE PROVIDED “AS IS”, “AS AVAILABLE”, AND “WITH ALL FAULTS”, WITHOUT REPRESENTATION, WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED REPRESENTATIONS, WARRANTIES OR CONDITIONS OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. UFA DOES NOT REPRESENT OR WARRANT THAT THE UFASHOP, ITS RELATED SERVICES OR THE MATERIALS WILL MEET YOUR REQUIREMENTS OR THAT THEIR USE WILL BE UNINTERRUPTED OR ERROR FREE.
Limitation of liability
YOU ASSUME ALL RESPONSIBILITY AND RISK FOR USE OF THE UFASHOP, ITS RELATED SERVICES AND THE MATERIALS INCLUDING, WITHOUT LIMITATION, ANY OF THE INFORMATION CONTAINED THEREIN.
SOME JURISDICTIONS DO NOT ALLOW FOR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
Feel free to email your comments, suggestions and feedback (collectively, “Feedback”) to UFA at the e-mail addresses provided in the UFAshop. However, the Internet is not a fully secure medium and any Feedback may be lost, intercepted or altered. You agree with respect to any Feedback provided by you to us via e-mail that: (i) UFA has no obligation concerning such Feedback; (ii) Feedback is non-confidential; (iii) UFA may use, disclose, distribute or copy the Feedback and may use any ideas, concepts or know-how contained in the Feedback for any purpose; and (iv) the Feedback is truthful and disclosure of the Feedback does not violate the legal rights of others.
Access Related to Alleged Violations
To protect the UFAshop (and any of its related services), you agree that UFA or its representatives may access your user account and all information and any records related thereto on a case-by-case basis to investigate complaints or allegations of abuse, infringement of third party rights, or other unauthorized uses of the UFAshop (and any of its related services), and you agree to give UFA full access to your user account and all information and records related thereto without the need for additional authorization and without any claim to privacy or other rights to such account and related information and records.
Term and Termination
The UFAshop is controlled, operated and administered by UFA from within the Province of Alberta, Canada. The UFAshop can be accessed from all provinces and territories of Canada, as well as from other countries around the world. As each of these jurisdictions has laws that may differ from those of the Province of Alberta, by accessing the UFAshop, you acknowledge and agree that all matters relating to access to or use of the UFAshop shall be governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein (without reference to conflicts of laws principles).
You also agree that any claims or disputes whatsoever arising hereunder shall be submitted to the exclusive jurisdiction and venue of the courts of the Province of Alberta and acknowledge that you do so voluntarily.
WHERE PERMITTED UNDER THE APPLICABLE LAW, WE EACH AGREE THAT EACH OF US WILL BRING CLAIMS AGAINST THE OTHER ONLY IN OUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION. UNLESS BOTH OF US AGREE, NO ARBITRATOR OR JUDGE MAY CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS OR OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING.