UFA often receives feedback about its Petroleum Agents and team members in the field. During the pandemic, we received the following letter about Brooks UFA Petroleum Agent, Tom Trembecki:
"Not sure if you guys recognize your cardlock agents that go above and beyond, but if you do, Petroleum Agent, Tom Trembecki and his staff in Brooks deserve the highest accolades you can give.
As a driver of over 30 years, this is the cleanest, best kept cardlock I have ever been to. Supplies at the fuel islands are always filled up, the washer fluid and squeegees are always clean and the yard is immaculate.
I'm not sure how many times a day they clean the washroom/shower, but all through the COVID-19 outbreak down here, we never felt unsafe to use it.
These guys are clearly a cut above the rest." - JT Davis, LE Oilfield Services
We couldn't agree more. Tom Trembecki has not only kept his agency immaculate, but over the course of his 22 years at UFA, he has delivered a level of customer service that goes above and beyond. Recently, Tom announced his retirement and Thursday, November 30, will be his last day with UFA.
Tom grew up on a mixed farm just north of Brooks. He is one of four boys, and jokes that having that many boys meant cheap labour for his parents, Joe and Beth. His parents started the UFA Petroleum Agency in Brooks and continued running the family farm. Tom worked part-time at the agency while growing up, as did most of his brothers. As a young man, he worked on the oil rigs but it wasn't long after getting married to Jody, that he realized working away was not ideal for a healthy homelife. In March of 1998, Tom joined his parents at the agency. After the passing of his mom, Tom, together with dad, Joe, and brother, Gerald, continued operations. In 2004, Tom lost his dad and for the next 13 years, Tom and Gerald worked together to carry on the family business. In 2017, Gerald left UFA, and Tom's wife Jody joined him at the agency.
Tom says a lot has changed in the past two decades. "It's amazing how things have grown in Brooks, and even how the feedlot industry in the surrounding area has expanded. My parents started with one single-axle truck and today we have three trucks and a very busy staff," he says. The staff includes Jason, in the office; drivers, Neil and Ed; and Jody. Working alongside each other makes for an interesting dynamic but one that Tom says he wouldn't change for anything. "We are lucky to spend so much time together, even though some nights there's not a lot to talk about," he jokes. Tom and Jody have two boys, Logan and Dylan. Both kids were involved in hockey and giving back to the local hockey clubs is a natural fit for the couple.
"Being able to serve the community is very important," says Tom. "Throughout the year, we support local sports, community organizations and clubs like 4-H. We have all been involved in 4-H and it teaches such great leadership skills, so we do whatever we can to see that the programming continues well into the future."
Tom and Jody want to thank all of their customers for their loyalty over the decades. If you are in the area please stop by or give them a call to wish them well.
We are so proud to have had Tom and Jody representing UFA and serving the Brooks and area communities for over 22 years, we thank them for their years of service and congratulate them on a well-deserved retirement.
There will be a new agent at he Brooks UFA Petroleum Agency and we will be making that introduction in the coming weeks. Please stay tuned and be sure to wish Tom and Jody the best of luck in their next chapter!
