A better way to do business with UFA.
As valued members and customers, you told UFA you wanted a more streamlined digital experience through myUFA and the Mobile App. We listened and got to work.
Over the past months, UFA has been committed to enhancing the overall digital experience. We delivered updates to both the UFA Mobile App and myUFA that simplify the experience, strengthen trust and reflect what matters most to our co operative: delivering value to our members and customers.
We've modernized the sign in and sign up process by removing confusing forms and language. Now, we ask simple, easy-to-answer questions that seamlessly guide you through the sign-up process.
We clarified account roles and permissions, empowering account owners to grant the right level of access to the right people, so everyone accessing an account sees only what they need, and nothing they don't.
Most importantly, we surfaced the information you care about most: fuel pricing, transactions and patronage, in fewer taps and with clearer language. These changes have been applied to both the UFA Mobile App and myUFA, so the experience is simple and seamless however you choose to log in.
We didn't guess with these improvements. We listened, tested and delivered solutions that work. Modernized sign in and sign up, clearer permissions and consistent experiences across channels aren't just features; they're proof that when we act on feedback, our members and customers feel the difference.
We know tools don't build relationships. People do. But tools can honour those relationships when every interaction is easier, every decision clearer and every shared account safer. These improvements were shaped by the voices of members, customers and our team, whose feedback became reality. There's pride in that: listening, acting and building a better experience together.
These enhancements mark an important milestone in UFA's digital journey but we're just getting started. Watch for more exciting updates as we roll out new features in 2026!
